Reference

jarisakti Privacy Policy and How It Protects You

This Privacy Policy explains exactly what personal data jarisakti collects when you open an account, how we store it, and the rights you hold over it.

Data collected at account creationDANA, OVO, GoPay & QRIS transaction recordsYour right to request data deletionCookies and session tracking explainedContact us to update your information

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What Data We Collect and Why We Need It

jarisakti Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you create an account with us, we collect your name, email address, phone number and the payment method you register — whether that is DANA, OVO, GoPay, QRIS, a virtual account or a bank transfer through BCA, BRI, Mandiri or BNI. We use this data

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to verify your identity before granting account access, to process deposits and withdrawals, and to keep your transaction history accurate. We do not sell your data to third parties. Eligibility to hold an account and the scope of data processing depends on local law. If you
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are in Surabaya or elsewhere across Indonesia, the same data practices apply to your account without exception.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Us About Your Personal Data

If you want to review, correct or delete the personal data we hold, our account support team is available 24 hours a day through the channels below. For data-specific requests, including asking us to stop processing your information, please use live chat or email and include your registered phone number so we can verify your identity before acting on the request.

Team online

Live Chat

Open the live chat window from any page on jarisakti.club — available 24/7 for data enquiries, account verification and privacy requests.

Email Support

Send a detailed privacy request to our support address. Include your registered phone number and we will respond within one business day.

Account Settings

Log into your account, navigate to Settings, and use the Data & Privacy section to review or update the information we hold for you directly.

DATA HANDLING PRACTICES

Six Ways We Keep Your Account Data Secure

We apply account-level and system-level controls to protect the personal data connected to your profile.

Phone Verification

Every account requires phone verification before access is granted. This step ties your identity to your account and prevents unauthorised profile creation in your name.

Payment Data Isolation

Your DANA, OVO, GoPay and QRIS transaction references are stored separately from your login credentials, so a login event cannot expose payment history.

Cookies and Session Data

We use session cookies to keep you logged in during a single visit. Analytics cookies help us improve page load times. You can decline non-essential cookies in your browser settings.

Data Retention Period

We retain your account data for as long as your account is active and for the period required by applicable regulations. When you request deletion, we remove identifiable records within 30 days.

Third-Party Disclosure

We share data with payment processors — DANA, OVO, GoPay, QRIS, BCA, BRI, Mandiri, BNI — only to the extent needed to complete your transactions. We do not share data with advertisers.

Policy Updates

When we update this Privacy Policy, we post a notice on your account dashboard at least seven days before the changes take effect, so you can review them before continuing.

Your Privacy Policy Questions Answered

Below are the questions we hear most often about how jarisakti handles personal data, account records and your rights under this Privacy Policy. If your question is not covered here, live chat is open around the clock.

We collect your name, email, phone number, and the payment method you register — DANA, OVO, GoPay, QRIS or a bank transfer option. This is used to verify your identity and process transactions accurately.

Payment transaction references are stored in isolated records linked to your account ID. They are accessible to our finance team for dispute resolution and to you via your transaction history in account settings.

Yes. Send a deletion request through live chat or email with your registered phone number. We verify your identity first, then remove identifiable records within 30 days, subject to any legal retention obligations.

We share data only with payment processors — DANA, OVO, GoPay, QRIS and bank partners BCA, BRI, Mandiri, BNI — to complete your transactions. We do not sell or share your data with advertisers or data brokers.

We use session cookies for login continuity and analytics cookies to monitor page performance. You can decline non-essential cookies through your browser settings at any time without losing account access.

We post a notice on your account dashboard at least seven days before any change takes effect. We recommend reviewing the updated policy before your next session to stay informed of any changes to your rights.

Yes. The same data practices apply to accounts across Indonesia, including Bandung and other regions. The scope of data processing depends on local law, and we apply applicable Indonesian regulations to your account records.

jarisakti Privacy Policy and How It Protects You

How to Reach Us About Your Personal Data

Live Chat

Email Support

Account Settings

Six Ways We Keep Your Account Data Secure

Phone Verification

Payment Data Isolation

Cookies and Session Data

Data Retention Period

Third-Party Disclosure

Policy Updates

Your Privacy Policy Questions Answered

01 What personal data does jarisakti collect when I open an account?

02 How is my payment data — DANA, OVO, GoPay, QRIS — stored under this Privacy Policy?

03 Can I request that jarisakti delete my personal data?

04 Does jarisakti share my data with third parties?

05 What cookies does jarisakti use and how do I control them?

06 How will I know if jarisakti updates its Privacy Policy?

07 Does this Privacy Policy apply to my account if I am in Indonesia?

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